Updating, Reinstalling, & Upgrading Tumult Hype


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Tumult Hype 3 & Tumult Hype 3 Professional

  • If you’re new to Hype and would like to purchase Hype 3 or Hype 3 Professional, please visit our store.
  • Are you having issues upgrading or restoring an upgrade to Hype Professional in the Mac App store? Read this.
  • If you own the Tumult Store version but want to try the Professional edition, please read this topic.
  • To redownload Tumult Hype 3, click here.

Please Note:

Documents with Tumult Hype Professional features will open as read-only in Tumult Hype 3 Standard.


Mac App Store: Upgrading to Professional or Restoring an Upgrade

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  • New Upgrades: Select the ‘Upgrade’ Menu and click ‘Upgrade to Hype Professional’
  • Restoring your Purchase: Select Upgrade > Restore Purchase

Note: There are no license keys for purchases made on the Mac App store. Your purchase is linked to your Apple ID. Tumult does not receive any purchase information about your order and cannot offer refunds.

Tumult Store: Upgrading to Professional or Restoring an Upgrade

  1. Download Tumult Hype from here.
  2. Drag Hype.app to the Applications folder.
  3. Your license was emailed to you after purchase. Copy and paste this code into the box that appears when launching Tumult Hype for the first time.

To Upgrade Tumult Hype Standard, Select Hype > Purchase Hype Professional


Reinstalling Tumult Hype 3 from the Mac App Store:

  1. Do a Spotlight search in the menu bar for Hype, choose “Show All”
  2. Move all the found copies of Hype to the trash (Don’t delete your .hype documents!)
  3. Empty the trash
  4. Restart your computer
  5. Open the App Store, go to the Purchased tab at the top
  6. Click Install for Hype 3.

If you have purchased the Pro upgrade, you’ll need to click Upgrade > Restore purchases to re-enable Pro.

If you currently use Mac OS 10.6 or 10.7, you will be prompted to install Hype 2, the last compatible version of Tumult Hype for your system. We recommend upgrading. If you are trying to reinstall from the Mac App store, please see this thread.


Tumult Hype 2

Updating Hype 2

Tumult Hype 3 is a free upgrade from Tumult Hype 2.

If you have currently use Mac OS 10.6 or 10.7 you will not be able to upgrade to Tumult Hype 3.

Hype 2 purchased in the Mac App Store

  1. Open the App Store by going to the Apple menu and selecting App Store
  2. Make sure you are signed in via the Store menu
  3. Click the Updates tab at the top of the App Store window
  4. If you have not already upgraded, it should be listed in the Updates section, and clicking the Update button will install the latest update for free.

Hype 2 purchased in the Tumult Store

  1. Open Tumult Hype
  2. Choose the ‘Hype > Check for Updates…’ menu
  3. Install and relaunch when prompted.

If you have Tumult Hype 1.x, you will need to purchase a license to Tumult Hype 2. Please see our purchasing page for more information about getting the latest version of Hype.

Reinstalling Hype 2

From the Mac App Store:

Hype 2 is now known as Hype 3 on the Mac App Store.

  1. Do a Spotlight search in the menu bar for Hype, choose “Show All”
  2. Move all the found copies of Hype to the trash (Don’t delete your .hype documents!)
  3. Empty the trash
  4. Restart your computer
  5. Open the App Store, go to the Purchased tab at the top
  6. Click Install for Hype 3. (Hype 3 is a free upgrade for purchasers of Hype 2).

From the Tumult Store:

  1. First, we’ll remove all old copied of Hype on your computer. Do a Spotlight search in the menu bar for Hype, choose “Show All”
  2. Move all the found copies of Hype to the trash (Don’t delete your .hype files!)
  3. Empty the trash
  4. Restart your computer
  5. Download Hype 2 from this URL
  6. Insert your license information. Can’t find it? Search in your mail for email from: @fastspring.com.

Tumult Hype 1.x

Reinstalling Hype 1 from the Mac App Store (Also known simply as ‘Hype’)

  1. Do a Spotlight search in the menu bar for Hype, choose “Show All”
  2. Move all the found copies of Hype to the trash
  3. Empty the trash
  4. Restart your computer
  5. Open the App Store, go to the Purchased tab at the top
  6. Find ‘Hype’ in the list and click Install.

Reinstalling Hype 1.x from the Tumult store

  1. Do a Spotlight search in the menu bar for Hype, choose “Show All”
  2. Move all the found copies of Hype to the trash (Don’t delete your documents!)
  3. Empty the trash
  4. Restart your computer
  5. Download Hype from http://static.tumult.com/hype/download/Hype–1.6.2.zip
  6. Insert your license information.

Using a license key for Hype 1.x

If you have a license key for Tumult Hype and it is not working Hype 2, it may be a license for Hype 1.

If you purchased Tumult Hype prior to August 20th, 2013, then your license is for Tumult Hype 1.x. You can download that version of Hype from this link. Please see our purchasing page for more information about getting the latest version.

If your license if for Tumult Hype 2.x, then you can upgrade for free to Tumult Hype 3 by downloading from this url. Tumult Hype 2 licenses will work with Tumult Hype 3. Read the instructions above for instructions on reinstalling Hype 2. In the Applications folder, Hype 1.x will appear as “Hype” and Hype 2 will appear as “Hype 2.”

If you have any questions about upgrading or installing, please click ‘Reply as Linked topic’ at the top of this page.


Retrieving your Serial Number for Tumult Hype
Hype Pro Trial from Standard Version
Troubleshooting Upgrade to Hype Professional in the Mac App Store (And Restoring Purchases)
Upgrade another computer to Tumult Hype Professional