Restoring Tumult Hype Professional

[Daniel]

Hi @wolla, can you let me know what happens when you click Upgrade > Upgrade to Hype Professional? There is a known issue with restoring Hype Pro outlined here:

Hype 3 (Mac App Store version) Restore Purchases issue

Update: This appears fixed as of March 15, 2018. You can continue to use 'Upgrade > Restore Purchases’ Update #2: This appears to be broken again as of March 24th, 2020. It is probably related to If you are running Hype v4 you should follow the instructions on this post. Otherwise these instructions will still work with Hype v3 Professional. We’ve received reports over the last few days that users of the Mac App Store version of Tumult Hype are having difficulty restoring their Hype Professi…

Feel free to send us an email at support@tumult.com with more details and screenshots.