It sounds like you went through these steps, but I'm posting here just in case:
If you perform those and still have issues, then can you let us know:
- what, if any, error may be presented?
- does the device show up in whisk?
- what does the screen in Reflect say (it has two different screens depending on what it sees on the network)
Also:
- Can you describe your general network topology (routers, wireless/wired, etc.)
- Do you have any types of firewall or software that does QoS or routing?
- Can you let us know what versions of macOS and iOS you are running?
- If you make an adhoc wifi connection on your mac, does that work when are connected to it on iOS?