Viewport Scrolling


(Frank) #1

Hello,

I recently updated to Mac OS Sierra and Hype 3.6.3. I do not know if it is related but I can no longer use mouse gesture scrolling in the main viewport. I can use it when scrolling through the scenes or the Inspectors but not the main workspace. One thing to note is that I can with a fresh new document??? Any suggestions?


#2

Hi Frank @Probe3000

Best thing to do is go to help->report and issue…

That way the team at Tumult can look at the doc and any log info to see what’s up.

I personally have the same Sierra (mine is 10.12.4) + 3.6.3 Hype setup and have not come across this problem. Even though I’ve probably just jinxed it.


(Frank) #3

OK. Thanks!


(Frank) #4

I reported the issue to Tumult last night. Thanks!


#5

That’s very strange – I can reproduce this issue. The best workaround for now is to hold spacebar while clicking + dragging on the scene to move around your document. We’ll look into this to see what is the cause.


(Frank) #7

Hi Daniel. The suggestion is a HUGE help! I move the scene around all the time and it was driving me nuts. Thank you so much!


#8

It appears that one of your JavaScripts might be blocking scrolling in your document. When I remove your JS functions added to your library, I can scroll as usual. You have several versions of jQuery loaded and many functions that look like duplicates?


(Frank) #9

What file did you remove?


#10

I removed them all just to see if those were the issue, but you could remove one after the other to see what’s the root cause.