Problems with Inline video on mobile

So I’m having issues with getting inline video to work on a mobile devices without having the video player activated. I’ve followed all the instructions on the support page on making sure mute and autoplay and inline are selected but I can’t figure out why its not working properly.

It would be useful for diagnosis if you could attach a zip of your .hype document along with instructions on which video you are trying to play and on what device/browser.