Hi!
Last year I made some infographics HTML for books that were built in Cover Page. Now we are migrating to another platform, and the html that work fine in the old books; in the new platform (https://www.magicsw.com) appears as blank. They don't work.
They told us this:
Interactive resource problem in Windows app. - We use Firefox browser ver. 33 component within our Windows app to render the epub and its HTML content. As per our investigation, it is the compatibility issue of this HTML component with the Firefox browser ver 33. We need to modify the HTML content to make it compatible with Firefox to make it work as we can't modify the Windows app integrated Firefox component neither could update the version. If you could work out on HTML component to make it Firefox ver. 33 compatible then the problem could be solved.
Is there an specific problem between Firefox v33 and Hype that is causing this problems?
The latest version of Firefox is 64, version 33 was released Oct, 2014. I think it's irresponsible that they have not updated the embedded browser in their system for over four years.
Hi Daniel!
Thanks for your answer.
Yeah, we think the same, but the problem is that we’ve been working with Magic and now that the apps are ready we encountered this problems.
So as to CoverPage, don’t worry. It’s the platform we used last year. This and the new one Magic are platforms to create book and magazines, and distribute them.
I exported this doc and opened it in Firefox 33 and it looks great:
Are you able to view any debug information or open developer tools for the app? That would tell you what the specific error is and why it’s not displaying.