I’m having a problem where the video I’m playing (in fullscreen) will display a black screen (with video controls) and pause when orientation is changed on my mobile device. The video plays just fine if I don’t rotate the device but once I do, it pauses, goes to another scene or continues playing with only audio depending on the browser I’m using. Does anyone have any suggestions on how to make this work?
I’m not able to generally reproduce with a simple document or one with multiple layouts. Any chance you could attach a zip of your .hype document and include any instructions to navigate to the video in question? It’d also be useful to know which mobile device, browser, and OS version you’re testing on.
Nevermind, I figured it out. Thanks for the help though!
Here was the fix.
The Problem:
When orientation was switched, a Layout change was being triggered for the same scene. I still wanted the scene change to happen but the video wasn’t visible.
Solution:
Selected the video and created a persistent symbol to move the video file reference a layer up to the document level. This made the video a constant regardless of scene changes and now only pauses when orientation changes (which is fine) and plays without video loss.