- The best source for discovering all that Tumult Hype can do is our Documentation.
- Become a Tumult Hype expert by watching video tutorials and downloading demo documents.
- Check out our gallery, which features work users have submitted to us. (You can even download their Hype documents, to see exactly how they were made!).
- The Animation Gallery on the forums has a nice collection of recent work.
Have a tough question? Use the search button at the top of the page:
If you’re new to Tumult Hype, visit our FAQ. We want to make sure you get the highest quality support. Here’s a few tips so we can help you best:
Try a search on our forums
You can find a search box at the top of this page. If you have a related question to one already in our forums, please reference its URL. Whenever you search, articles written by a ‘Team Tumult’ user is a member of Tumult.
Ask a question
This community thrives when we can tackle hard questions together: sharing these answers and techniques drives that quality of Hype animations up, and often informs the feature release schedule for Hype itself. Using Discourse (this forum software) should be easy to pickup. Please read the forums FAQ to learn how to make the most of this forum. When you signup, you’ll also receive an email that explains how to quickly navigate these forums.
Attach your document in your question
You can attach a zip file of your Tumult Hype document directly on the forums by dragging it into the writing interface. There’s a maximum file size of 4MB, so if you’re file exceeds that, use Dropbox or a file sharing service.
If you want to share your file privately with us, send your .hype file with Hype’s built in bug reporter. With your file open, go to Help > Report an Issue… and add it as an attachment. Here is what that interface looks like. You can also email us directly and attach files here.
Browsers behave differently
Let us know what browser you’re seeing the issue in. Some techniques don’t work in IE, and some things don’t work in Firefox, so please let us know what browsers or devices you’re targeting. Example: I’m testing in Firefox 14, Chrome 18, and Safari 5.1 (all on a Mac). We have access to the most common operating systems, browsers, and devices.
Here’s a sample bug report:
Hey! I noticed that the .mp4 video I have added to my Hype document isn’t working in Firefox. Can you take a look? (I’d like it to work in Firefox, Chrome, and Safari. I’m testing on a Mac, but I’ve also uploaded it to http://site.com/testing5.html) My Hype document is attached.
Share an Answer
If you found a great solution to one of your problems, share it in the Tips and Tricks category, or respond to a thread about the problem you solved.
Keep it clean
If something can be removed from the forums or is a duplicate of a better thread, click the Flag icon at the bottom of a post and send a message to a moderator.
Our goal is to help you make awesome stuff with Tumult Hype!