Hype hanging when dragging images from spotlight


(Michael) #1

Every time I drag an image from spotlight to the stage Hype hangs - I have tried this a number of times and I have to force quit - running 10.10.2 with Hype 3.1.1 (456)


(Greg) #2

Seems to work fine on my machine.


#3

@mikefrost

Could you please submit an issue from within Hype, using Help > Report an Issue? When you do so, please also include your document and offending images in the Issue Reporter’s Attachments section, and ensure that the “Send logs, preferences, and system information” checkbox is checked.


(stephen) #4

Also if you hit the hang again could you do the following:

  1. Open Activity Monitor (in Applications/Utilities)
  2. Select Hype from the list of running applications
  3. Click the gear icon and select Sample Process

Then attach the resulting file. Thanks for your help tracking this down!


(Michael) #5

Hi Stephen
This is what I get

Samplng process 223 for 3 seconds with 1 milisecond of run time between
samples
Sampling completed, processing symbols…
Analysis of sampling Hype2 (pid 223) eery 1 millisecond
Process: Hype2 [223]
ath: /Applications/Hype2.app/Contents/MacOS/Hype2
Load Address: 0x1083ce000
Identifier: com.tumult.Hype2
Version: 3.0.2 (458)
Code Type: X86-64
ParentProcess: ??? [1]

Date/Time: 2015-03-24 17:46:54.703 +1100
OS Version: Mac OS X 10.10.2 (14C109)
Report Version: 7
Analysis Too: /usr/bin/sample


(Michael) #6

Here is another ­ it says hype 2 but Im running 3


(stephen) #7

Thanks Michael. It doesn’t appear to have attached the file. You should be able to click save when the sample finishes, then you can zip up the result and drag it into your forum reply.