Full Dark Black Screen When Previewing Project in Tumult Hype

Feature Requests
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1

Hi everyone,

Full Dark Black screen appears every time I try to preview my project in Tumult Hype. The animation works fine in the editor, but when I preview it in a browser Safari and Chrome, the screen stays black, and nothing loads.

Iam using Tumult Hype version 4.1.7 on macOS Ventura. I have tried clearing the browser cache and re-exporting the project, but the issue persists.

Has anyone else encountered this full dark black screen problem? Are there any fixes or settings I should check? Any help would be appreciated,Thank you!

2

Did you load up the developer tools? Maybe there's an error in the console.

3

There's nothing generally speaking that would cause this; so it is a pretty wide field on what might be the issue. Perhaps you could attach a zip of your .hype project so we can take a look?

Checking out the developer console like @Photics recommends is always a good first step.

(Also while I don't think it would cause this issue, please note that the most recent version of Hype is v4.1.18 so I'd recommend upgrading to that.)

4

Is the background of your scene black.?

Sometimes if you have any bad syntax for custom css or js , a scene will not display and the page is blank.

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