I met headache issue with video play only in Safari after SSL setup when I try to embed video into Hype project.
and later I found it is not related to Hype, but if it is not resolved, I can not continue Hype work, so I hope any one would like to share your expeirence.
The issue is video playing in Safari after SSL setup. those Videos play well both in SSL or non-SSL status in Chrome and firefox. I supposed the reason seems related to incorrect intermediate certificates setup, as per at technical topic iphone - Cannot view Quicktime movies over HTTPS in Safari or UIWebView - Stack Overflow
so, I asked an technical to setup new wildcard SSL for our multisite(Payable work for wildcard SSL deploy), and created a fresh site with no plugin activated, you may find SSL work well:
Here is my test process:
- by default, the site was created http://videotest.lovcour.com/(not https), Screenshot by Lightshot
2.I check the root site, it is still http://lovcour.com, but not https://lovcour.com, I just support it is saved in database but I can not change it.
3.if access the subsite: both https or http is accessible ://videotest.lovcour.com
4.Upload a standard mp4 video sample downloaded from a professional development site which guarantee the video is support in all of browser,
- the default url of the uploaded video is LOVCOUR, 30% - 40% the price on Amazon. Born with it., it is not https, please check the screenshot: Screenshot by Lightshot, and the video is play both frontend and backend, and Here is frontend screenshot: Screenshot by Lightshot
6.Here is screenshot: Screenshot by Lightshot, which show I changed the site url from http://videotest.lovcour.com/ to https://videotest.lovcour.com/.
The video URL will automatically change from http to https, here is screenshot: Screenshot by Lightshot
As you see, the video will not play both at backend and frontend, and just show the error as:
Media error: Format(s) not supported or source(s) not foundmejs.download-file: https://videotest.lovcour.com/wp-content/uploads/sites/59/2018/05/mp4_video.mp4?_=1
I would like to have your professional suggestion, how to resolve it please?
Thanks so much.
Alex