Email action on iPhone 11

bernard · February 2, 2020, 3:31am

Hi,

Creating my new website with Hype 4. Everything is fine except the action to compose an email does not work on an iPhone 11. Anyone else has this issue? I tried to find on the forum. What to do? Or what do I do wrong?

Thanks,
Bernard

Photics · February 2, 2020, 12:23pm

I don't think it's you.

First, I tested it on desktop…

It worked, but throws a warning if I try to do it automatically (on scene load). It works without the warning if I use a button / on click action.

So, I tested it on iOS (iPad Air 2, using iPad OS 13.3.1 Build 17D50) — Nothing happened!

So, I tried it as a button — nothing happened!

That information doesn't solve the problem, but it does confirm that there's a problem.

bernard · February 2, 2020, 4:51pm

Thank you Photics! I appreciate it. I tried everything. No luck. So I made a contact form and that worked.

jonathan · February 3, 2020, 4:21am

Interesting… The alert does show up on an iPhone/iOS 13.3.1 for me:

@Photics you weren’t testing in Reflect were you? (it knowingly will not show up there)

bernard · February 3, 2020, 5:00am

Yes, I was testing on Reflect. It is the first time I am using Reflect.

Photics · February 3, 2020, 8:21am

Ah, I was testing with Reflect. I did not know that was a problem.

jonathan · February 3, 2020, 9:11pm

Sorry - we do have a bug tracking this issue. I believe most dialogs like alert() presently won’t pop up.