Double Click HTML5 Exits not working

doubleclick

(Evan) #1

Hi,

I am doing my first banner with Hype, although I have done hundreds in Edge Animate.

The issue Im having is when I upload to DC studio, it says I need to define at least one exit. My creative works fine when testing on https://h5validator.appspot.com/dcm, but not in DC Studio.

I have even tried using the bootsad example (completely unchanged), and publishing and uploading that. But even that shows as not having any exits defined. Anyone else having issues?

Ta


#2

How are you currently defining your exit (in code + in Hype?)

Here’s the recommendation for handling exits: https://support.google.com/richmedia/answer/2672517?hl=en&ref_topic=2672541 (which is easier if you have hard-coded exits).


(Evan) #3

Thanks for the reply Daniel.

Note that I used your bootsad example, completely unchanged.
Works on https://h5validator.appspot.com/dcm but not on
https://www.google.com/doubleclick/studio

Thanks in advance


#4

The annoying part about Double Click has been that it is such a moving target, so I recommend following their support guides (and following the spirit of my implementation) and seeing if you continue to receive errors. Their guide starts here: https://support.google.com/richmedia/answer/2672545?hl=en&ref_topic=2672541&visit_id=1-636150314294248242-460424959&rd=1 (and this url will likely be broken within the month :stuck_out_tongue: )

If that continues to not work, can you let me know the error you see in your ad? And perhaps a code sample? It is entirely possible that my guides need updating even though I did my best to future proof the guide I have prepared. Are you working off of this one?