Can not include widget from Hype to iBooks Author

(Jurgita) #1

This is the message I am getting: ‘The HTML5 widget wasn’t added because it contains a media file that isn’t in a supported format’.
Video files are ok, audio files are in .mp3 format. What can be the problem? any idea?

(Jonathan Deutsch) #2

iBooks Author requires .m4a files for audio and .mp4 for video. Does it work when you change this format?

(Jurgita) #3

Thank you very much. I have made the file names without any spaces and this helped.

(Marko Markolovic) #4

Im having the same problem.

(Jonathan Deutsch) #5

Have you tried removing spaces or other non-aphanumeric characters from the filenames?