BUG: None of the Movie export options are actually exporting

1

@jonathan

I am trying to export to sequenced PNG, but it just sites there.

Same with any of the other Movie exports. On latest OS and Hype.

I also just updated to latest MacOS version to see if it was a OS bug, but appears not to be.

I think we have seen this in the past. Any one else getting this..?

Screenshot 2026-06-02 at 12.26.43
Screenshot 2026-06-02 at 12.26.431156×654 96.4 KB

2

I'm still running Sequoia :man_shrugging:t2:

I've certainly had trouble exporting animated images with Hype. I'm not sure what fixed it, but apparently I'm using the “Apple” engine…

Photics@Mac-Mini ~ % defaults read com.tumult.Hype4 AnimatedGIFEngine
Apple

I tried exporting a PNG and it worked.

4

Thanks,

I tried that actually (defaults write com.tumult.Hype4 AnimatedGIFEngine Apple)

So reverted.

But no luck, opened another project and that works ok.

So in the non working one , killed some fonts in the resources, to see if that was stopping it,.

No change, so added them back.

Then saved it as a template, then with the original note working one I was going to do some more deletions to see if any other resource was the issue but first tried to save it without a space the the export name. That worked,

Then re exported again but with the space in name again, and that worked..

So not sure what the heck is going on.

5

To clarify, this happens with all documents?

Would you mind sending a quick report via the Help > Report an Issue… menu (and critically make sure the box to include logs is checked). Also please include the file you are working with.

After this can you try:

  • simply restarting your computer to see if that resolves it
  • (optional if not too inconvenient) use a different macOS user account or create one and try the export there
  • Save all open documents and then trash the Hype container (which will include prefs) via:
    0. Quit Hype
    1. In the Finder, choose the "Go > Go to Folder…" menu item
    2. Type in "~/Library/Containers/" and hit return
    3. Find the folder "Hype" or "com.tumult.Hype4"
    4. Throw this folder in the trash
    5. Restart your computer and relaunch Hype
6

Hi @jonathan ,

I sent over the file, via log report, but as I mentioned, it suddenly started working after a bit of tinkering (mentioned above).

It did not happen to all docs, although it did take me a while to try a different doc to find that out.

Not sure what really got it working, but it was not my restarts. Note when I say I changed the export name, that was only the export name not the file name.

7

Got it, thank you! I replied to that email to investigate further.

1 Like