Amazon DSP compliance issues

Advertising
1

Hey there :wave:

I'm currently working on some Banners wich are meant do be displayed on the Amazon DSP. Unfortunately Amazon doesn't like the standard Zip structure.

Screenshot 2025-07-07 at 15.17.59
Screenshot 2025-07-07 at 15.17.59958×1171 54.9 KB

Does anyone know a way to solve this?

Edit:

I have used the DCM export script.

Thank you for answering

2

Is there a URL to a page that has more specs? I couldn't find any, but what you got was somewhat ambiguous.

Given that, I did put together a different export script you can try. Get it here:

https://tumult.com/hype/export-scripts/AmazonDSP/AmazonDSP.pkg

Let me know if that works!

1 Like
3

Hey Jonathan,
Thank you for your quick reply!

Unfortunately I didn't find anything else than:

Thank you very much for the export script. I will let you know if it works!

4

Hey @jonathan

I've just got some Feedback on the Banners which I have exported with the Amazon DSP script.

"for some reason i still cant upload in the dsp, warning i get says it should be only png and jpeg, which it is." also they said that a index.js. missing.

They also sent this:
https://advertising.amazon.co.uk/help/GKRGHAMF3RU99DP3

5

Thanks, this was useful. I was including all scripts inline, but it looks like it requires an index.js.

Oddly it conflicts with the other links about the clickthrough... this later link uses an SDK.clickThrough() API, but the other one uses a clickTag. I made a change to use SDK.clickThrough() but the clickTag is now unused... I'm not sure if this is correct or not.

I updated the export script, please download and install from here again:

https://tumult.com/hype/export-scripts/AmazonDSP/AmazonDSP.pkg

Let me know if that works.

I'm not sure about this one... you're welcome to send me the .hype file and exported .zip and I can take a look though.

If there is ongoing issues, also feel free to:

  • ask your amazon representative for a sample .zip that is complete and passes, this is the best way for me to see what to do
  • get me in contact with your amazon representative and I'm happy to chat with them and get better technical specs direct so you don't have to be a go-between

Thanks!

1 Like
6

Hey @jonathan

Amazing, thank you very much! :pray:
They have sent me another Mail with some Feedback:

Screenshot 2025-07-09 at 16.11.16
Screenshot 2025-07-09 at 16.11.16910×1072 114 KB

I have asked Amazon if they could send a .zip that passes, but they didn't reply until now. I will let you know when I hear back.

Thanks!

7

Thanks. I think it will be better to wait if they can supply a zip. Specifically:

  1. At least using unzip -l file.zip to inspect the folder hierarchy, the images folder is at the root. I'm not sure what else they would want here. Maybe if I saw differences of their zip it would be clear.

  2. It might be that your ad itself has references to other sources? The only ones a blank ad with the AmazonDSP export script will have is to their SDK and to the index.js file. It would be useful if:

    • you could send a zip of your .hype document (feel free to email support at tumult dot com if you do not want to share on the forums)
    • they could say what references they are talking about that are problematic

Thanks!

8

I can't double check it currently because I'm on holiday, but I believe that for the Amazon DSP you should use the Sizmek export script.

1 Like