"A problem repeatedly occured..."

Hello –

Currently working on a revamp of a previous project (http://bit.ly/selectwallofsupport) that worked well using desktop browsers and on mobile devices.

However, v2 is currently having issues on mobile, iOS Safari and Chrome in particular, first slide loads after a few seconds, displays for another couple and then an error message appears from Safari “a problem repeatedly occured…”, Chrome displays a standard “Something went wrong” message. As of yet, I have had no problems using a desktop browser for testing etc. Android tests so far have been 80% positive, if that helps.

Can’t figure this out after a few attempts and comparisons to v1, any advice/insight would be greatly appreciated. See wetransfer link for reference, https://we.tl/t-GYvT7xJHCU

Thanks in advance!

Can you see if this still happens when you remove the looping video in the background on the first scene? For me, hiding that video fixes it for me.

You might want to adapt a mobile-only layout for that first scene that doesn’t require so many resources on mobile devices if the crash occurs because of that background video.

1 Like

Worked brilliantly! Thank you! Will look into the mobile layout.

Thanks again!