Hype quits at exporting

Hello,
I cannot manage to export my animation on my iMac here; however it worked smoothly at home on another iMac (both in High Sierra).
I just started another animation from scratch and I have the same result, crash.
Hereunder I copy a part of the problem log - maybe you can help ?
Meanwhile I’ll do a system check with Onyx.

Process: Hype2 [3838]
Path: /Applications/Hype2.app/Contents/MacOS/Hype2
Identifier: com.tumult.Hype2
Version: 3.6.7 (596)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Hype2 [3838]
User ID: 501

Date/Time: 2019-03-25 10:12:03.557 +0100
OS Version: Mac OS X 10.13.4 (17E199)
Report Version: 12
Anonymous UUID: 656B4877-2D6E-3E38-ECC1-420B4BEB76E5

Time Awake Since Boot: 3500 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_GUARD
Exception Codes: 0x4000000200000002, 0x08fd4dbfade2dead
Exception Subtype: GUARD_TYPE_FD, id=0x08fd4dbfade2dead, fd=2, flavor=0x00000002 (DUP)

Application Specific Information:
Performing @selector(previewInBrowser:) from sender NSMenuItem 0x6080008a1260

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff50de557a dup + 10
1 com.apple.Foundation 0x00007fff2abc2f6f -[NSConcreteTask launchWithDictionary:error:] + 2805
2 com.apple.Foundation 0x00007fff2abc1c8c +[NSTask launchedTaskWithLaunchPath:arguments:] + 197
3 com.tumult.Hype2 0x0000000108758453 0x108480000 + 2982995
4 com.tumult.Hype2 0x00000001084b9c32 0x108480000 + 236594
5 com.tumult.Hype2 0x00000001084b99d7 0x108480000 + 235991
6 com.apple.AppKit 0x00007fff265f6a43 -[NSApplication(NSResponder) sendAction:to:from:] + 312
7 com.apple.AppKit 0x00007fff2608b213 -[NSMenuItem _corePerformAction] + 323
8 com.apple.AppKit 0x00007fff2608af9b -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 114
9 com.apple.AppKit 0x00007fff26110c7a -[NSMenu performActionForItemAtIndex:] + 133
10 com.apple.AppKit 0x00007fff26110be5 -[NSMenu _internalPerformActionForItemAtIndex:] + 94
11 com.apple.AppKit 0x00007fff26110a15 -[NSCarbonMenuImpl _carbonCommandProcessEvent:handlerCallRef:] + 106
12 com.apple.AppKit 0x00007fff25fd72a2 NSSLMMenuEventHandler + 882
13 com.apple.HIToolbox 0x00007fff27b84904 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1541
14 com.apple.HIToolbox 0x00007fff27b83c4d SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 374
15 com.apple.HIToolbox 0x00007fff27b98f21 SendEventToEventTarget + 39
16 com.apple.HIToolbox 0x00007fff27be23f9 SendHICommandEvent(unsigned int, HICommand const*, unsigned int, unsigned int, unsigned char, void const*, OpaqueEventTargetRef*, OpaqueEventTargetRef*, OpaqueEventRef**) + 411
17 com.apple.HIToolbox 0x00007fff27c0b2ee SendMenuCommandWithContextAndModifiers + 49
18 com.apple.HIToolbox 0x00007fff27c0b2aa SendMenuItemSelectedEvent + 188
19 com.apple.HIToolbox 0x00007fff27c0b184 FinishMenuSelection(SelectionData*, MenuResult*, MenuResult*) + 96
20 com.apple.HIToolbox 0x00007fff27d2387c PopUpMenuSelectCore(MenuData*, Point, double, Point, unsigned short, unsigned int, unsigned int, Rect const*, unsigned short, unsigned int, Rect const*, Rect const*, __CFDictionary const*, __CFString const*, OpaqueMenuRef**, unsigned short*) + 1662
21 com.apple.HIToolbox 0x00007fff27d22cf7 _HandlePopUpMenuSelection8(OpaqueMenuRef*, OpaqueEventRef*, unsigned int, Point, unsigned short, unsigned int, unsigned int, Rect const*, unsigned short, Rect const*, Rect const*, __CFDictionary const*, __CFString const*, OpaqueMenuRef**, unsigned short*) + 409
22 com.apple.HIToolbox 0x00007fff27beb40c _HandlePopUpMenuSelectionWithDictionary + 268
23 com.apple.AppKit 0x00007fff2610779a _NSSLMPopUpCarbonMenu3 + 5632
24 com.apple.AppKit 0x00007fff262eeb46 -[NSCarbonMenuImpl _popUpMenuPositioningItem:atCocoaIndex:atLocation:inView:withPrivateFlags:appearance:] + 284
25 com.apple.AppKit 0x00007fff264b0934 -[NSMenu popUpMenuPositioningItem:atLocation:inView:appearance:] + 276
26 com.tumult.Hype2 0x00000001084b8a2f 0x108480000 + 231983
27 com.tumult.Hype2 0x00000001087762c2 0x108480000 + 3105474
28 com.apple.AppKit 0x00007fff26795d6d -[NSWindow(NSEventRouting) _handleMouseDownEvent:isDelayedEvent:] + 5891
29 com.apple.AppKit 0x00007fff267929c4 -[NSWindow(NSEventRouting) _reallySendEvent:isDelayedEvent:] + 2359
30 com.apple.AppKit 0x00007fff26791c70 -[NSWindow(NSEventRouting) sendEvent:] + 497
31 com.tumult.Hype2 0x00000001085d81f6 0x108480000 + 1409526
32 com.apple.AppKit 0x00007fff265f3236 -[NSApplication(NSEvent) sendEvent:] + 2462
33 com.tumult.Hype2 0x00000001086505b3 0x108480000 + 1902003
34 com.apple.AppKit 0x00007fff25e538b5 -[NSApplication run] + 812
35 com.apple.AppKit 0x00007fff25e22a72 NSApplicationMain + 804
36 libdyld.dylib 0x00007fff50c94015 start + 1

(cough) :slight_smile:
You’re better off using the in Hype function under help-> report an issue.
Attach your crashing file and logs and include your email so the Hype team can investigate this properly.

ok, anyway I find out how to solve it using terminal command, there was a topic for that…

This one maybe?

1 Like

While this bug is a phantom in many ways, I’ve done some work and anticipate it should be resolved in the next update.