mikebrogan
(Mike Brogan)
December 7, 2018, 12:13am
1
Trying to complete my first project after upgrading my computer to Mojave, 10.4.2. Editing the project was fine, but when I export the file, Hype Pro crashes. I tried to submit an issue via the Help menu, and Hype also crashed when doing that.
Exporting as HTML or a movie works.
Using Hype Pro 3.6.7.
MaxZieb
(Loves Hype)
December 7, 2018, 12:31pm
2
Have you tried reinstalling the app?
This question reminds me of the IT-Crowd “have you tried turning it on and off again?”
Hope you solve it!
mikebrogan
(Mike Brogan)
December 7, 2018, 3:13pm
3
Will do. Glad to hear it’s not a widespread issue.
Daniel
December 7, 2018, 6:30pm
4
Can you close Hype and try this terminal command and let me know if it works for you?
@manuel and @drewbullen
Please try this:
Close Hype, Open the ‘Terminal’ application in the Utilities folder under Applications, and run:
asctl container repair --bundle com.tumult.Hype2
Reopen Hype.
mikebrogan
(Mike Brogan)
December 7, 2018, 8:47pm
5
That worked! Thanks so much!!!
1 Like