Not sure if this is a bug but lately I've been having issues with JPEG/PNG import.
The image would not even show in Hype?
I first tried to replace an existing image and that didn't work.
Has anyone experienced something similar?
After numerous attempts at saving the file from Photoshop, I got it going.
But I can honestly repeat the issue.
What I haven't tried is a different image from the same set of images (Getty Images).
Funny Hype will import it with a name like GettyImages34837299.jpg or png but I saved it as glassSM.jpg, glass_wide.jpg, etc... and still no go.
Just a weird annoying bug.
Rebooting Mac doesnt help fix it. Thought maybe a RAM issue.
The most likely cause of an image not showing up in Hype is because the image is not a png/jpg despite the extension being labeled as such.
My flow to check this is these steps:
- Open /Applications/Utilities/Terminal.app
- type
file(note space after file) - drag in the file from the finder to the terminal window so the path appears
- Press return to run the file command on that file
If it says something other than a websafe format then that is the culprit and you will need to properly save/convert the file.
Otherwise it would be a shot in the dark as to what is happening; feel free to post a zip of your .hype document along with the failing images and we can take a look.