Document Version Incompatibility Version 3.0.3 Upgrade won't read existing Hype File


#1

I upgraded to version 3.0.3 with Hype Pro. I was working on a lengthy document and continually saved. When I rebooted and open the file, got the error message “Document Version Incompatibility. Document was created with a newer version of Hype and cannot be displayed”. I have cleared the trash and downloaded again with no results. Stuck.


#2

Can you share your document with us? The easiest way is by sending it through Help > Report an Issue.

Not sure why this might be happening.


#3

I just submitted it as you indicated. It’s a big file but I used the same heading and description to make it easy to find… Let me know if you need any clarifications.