Crashes on macOS 10.15 Catalina

I was just trying out macOS 10.15 Catalina inside a virual environment.

I know it’s still in Beta, but, Hype 3.6.8 crashes on it. It doesn’t even start. Since, I’m still using Hype on my primary Mojave device, it’s not really an issue for me. But, I was just wondering if it was because of me using it inside a virtual machine, or something changed in 10.15 or some other problem with Hype?

I installed the app just fine and started it for the first time, it asked me about the newsletter and all. After that, it doesn’t start.

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Thanks for the report, we’re keeping an eye on this and we will make sure Hype works before Catalina is in wider release. (A lot of the time this is a bug on Apple’s end)

To send us a bug report for this could you follow these steps?

  1. In the Finder, hold down option and choose the “Go > Library” menu item again
  2. Navigate to ~/Library/Logs/DiagnosticReports/ and send me any files beginning with Hype
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Hi!

Sorry for the delayed response.

Well, I can’t find any file beginning with Hype in that folder. To make sure logs aren’t deleted, I re-opened Hype and let it crash, still nothing.

I can see only such files in there:

Analytics-90Day-2019-06-11-101453.9552.core_analytics
awdd_2019-06-11-101623_Hrishikeshs-Mac.awd
com.apple.preference.security.remoteservice_2019-06-09-161353_Hrishikeshs-Mac.spin
Finder_2019-06-09-142912_Hrishikeshs-Mac.spin
loginwindow_2019-06-09-143216_Hrishikeshs-Mac.crash
secd_2019-06-09-011742_Hrishikeshs-Mac.crash
shutdown_stall_2019-06-09-003902_Hrishikeshs-Mac.shutdownStall
System Preferences_2019-06-09-142211_Hrishikeshs-Mac.spin
uninstallTools_2019-06-09-142439_Hrishikeshs-Mac.spin
WindowServer_2019-06-11-102247_Hrishikeshs-Mac.userspace_watchdog_timeout.spin

Also, I have no other 3rd-party application other than Hype installed in it as of now.

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Hi Daniel,

I have the same issue with Catalina and can see the crash files in the DiagnosticReports library.

What is the best way to get them to you?

Regards
JohnA

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You can send to support@tumult.com. Thanks!

I just installed Hype 4.0 and it also crashes. I’m sure with Catalina being so young it’s still on Apple’s end. I’m installing the second beta today and will see if this fixes the issue. I’ll be keeping an eye on this feed! Thanks for bringing it up!

EDIT: Just installed Catalina Beta 2 and Hype 4.0 still crashes. In fact when opening Hype 4.0 on Catalina Beta 1 the splash screen would open. On Catalina Beta 2 Hype 4.0 crashes before evening opening the splash screen.

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I frequent more than one forum and also other software have problems with Catalina, just be patient that Apple does its job so as not to waste time for developers in such an unstable version. :slight_smile: