Blank page after uploading the file

(Klio Peng) #1

Here is my tumult hype 3 file
After I uploaded my file through Transmit,
and typed in the URL (
it only shows the title of the file(which is SHIZUOKA.COM) on the tag of the brower
but nothing appears in the webpage.

But when previewing in Tumult Hype, it shows normally.

(previous days i’ve successfully uploaded a smaller file
and don’t know what’s gone wrong today)

Thanks in advance

(Warren Adams-Ockrassa) #2

Getting this report on from Safari’s console:

[Error] Failed to load resource: the server responded with a status of 404 (Not Found) (favicon.ico, line 0)

Don’t know if that should be enough to stop the whole site from loading … however, this is the content of the webpage itself:

<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01//EN" "">
  <meta http-equiv="Content-Type" content="text/html; charset=utf-8">
  <meta http-equiv="Content-Style-Type" content="text/css">
  <meta name="Generator" content="Cocoa HTML Writer">
  <meta name="CocoaVersion" content="1347.57">
  <style type="text/css">

That is not Hype generated HTML. Whatever got uploaded, it wasn’t the Hype-generated file from export.

Lovely imagery and presentation, by the way.

(Klio Peng) #3

Thank you :smile:

I just found out
that the html file exported from tumult hype is blank
(no wonder after uploading the webpage is blank, too )
(and i’ve tried exporting twice, the result turns out the same)

but still don’t know why
previewing in tumult is normal
but exporting html became blank

Need an answer
(or is it because I’m using a trial version?)

(Warren Adams-Ockrassa) #4

Well, it seems odd that it seemed to work before, but isn’t now, trial version or no.

When I export the file here, the attached screenshot is what results; the HTML file loads normally.

It is the ‘your_shizuoka.html’ file that you’re uploading, along with the ‘your_shizuoka.hyperesources’ folder, yes? A total of about 3.8 MB of content?

As far as I know, there’s never been any difficulty in renaming the exported HTML file; that is, renaming it from ‘your_shizuoka.html’ to ‘index’html’ shouldn’t cause any problems.

(Klio Peng) #5

Problem solved!
I separated the scenes into different files
And export each of them into a html folder
When pressing button in the scene, Instead of triggering “change to scene…”, I typed in the URL it is suppose to link to.
And viola! everything connects together
Though I haven’t finish the site yet haha

(Klio Peng) #6

And by the way
The drop down menu i created is still a failure
I spent 6hours trying to make the buttons not to affect the slide
But when the drop down menu is not extended
And my mouse hover the overlapping area off the slide and menu item
It still triggers the menu item, but not the slide’s animation
I tried to put invisible rectangles before
But maybe I did it wrong
Doesn’t work either

(Warren Adams-Ockrassa) #7

Depending on how you’re navigating inside the Hype document itself, it might be worth considering treating the file as ‘zones’ - possibly even converting the drop-down menus into persistent symbols (though that does require Hype Pro) - but in one way or another creating a scene in the Hype file where the overlapping background slides have no script in them at all.

Something else to ponder is making the menus react to clicks rather than hovering, because hovering is not an option on mobile devices … and the number of people accessing the site with mobile (or touchscreen!) devices will only ever increase. The menus will behave considerably more consistently if they’re responding to clicks.